Missing AR scan on Android
O
Occupational Halibut
I really don't understand why they removed the scanning option for Android and left it only for iPhones. I paid a monthly payment because I liked that feature, now I regret having lost my money and not being able to use the app.
Log In
Finneas Reich
Hi Occupational Halibut, we appreciate your feedback and understand your frustration regarding removing the AR-Scan feature on Android. Due to hardware limitations on Android devices, we couldn’t guarantee the performance quality we strive for.
If you’re serious about scans, we recommend switching to an iOS device with a LiDAR sensor for the best experience. Refer to this video for more info: https://www.youtube.com/watch?v=X-ve8VZqyGg . We appreciate your understanding!
Finneas Reich
Merged in a post:
Sansung S24 Ultra
T
Tangerine Herring
I'm unable to use the auto scan camera
Finneas Reich
Merged in a post:
Scanning
H
Hollow Lemming
Samsung device be able to scan the room again for the layout i dont understand why that was taken away
Maxime Teissier
Merged in a post:
no option to scan
A
Ancient Anglerfish
I opened the app, created a project, but it won't give me The option to scan my room. it only gives me the option to create a square room manually. please help
P
Personal Halibut
Honestly that is the most ridiculous suggestion to switch to an iphone. I took was using it for Android with NO issues. It really is a bummer that they removed that feature. You guys made a really stupid mistake honestly.
G
Gorgeous Platypus
Recommend another app that will replace MagicPlan so we can continue to scan on Android. Apple is not an option.
Finneas Reich
Hi Occupational Halibut, we appreciate your feedback and understand your frustration regarding removing the AR-Scan feature on Android. Due to hardware limitations on Android devices, we couldn’t guarantee the performance quality we strive for.
If you’re serious about scans, we recommend switching to an iOS device with a LiDAR sensor for the best experience. Refer to this video for more info: https://www.youtube.com/watch?v=X-ve8VZqyGg . We appreciate your understanding!