App is now laggy and slow.
in progress
J
Jade green Lamprey
Since update app is very slow and lags on forms and also image taking
Also laser tape constantly flashes and.wont connect on app
Log In
This post was marked as
in progress
This post was marked as
planned
This post was marked as
in progress
Finneas Reich
planned
Finneas Reich
Hi Jade green Lamprey , thanks for reaching out! We'll look into this. Could you please let us know which laser measure model you're working with?
J
Jade green Lamprey
Finneas Reich
Finneas Reich
Jade green Lamprey: Thanks for sending the screenshots. In a case like yours, we recommend debugging your laser. This should help stabilize the connection between the laser and magicplan. You can find the steps outlined here:
Finneas Reich
Jade green Lamprey I just checked your account and see that you updated the magicplan app to the latest version. Are you still having issues with app performance regarding forms and photo taking?