Can’t upload floor plans/constantly syncing.
complete
C
Chosen Haddock
As the title states, since the update I can no longer upload my floor plans and the application is constantly syncing.
Please help???
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Bernd Wolfram
complete
Susanne Reich
under review
Susanne Reich
Hi @mChosen Haddock , thanks for reaching out! Your app is running the sync in the background, which in some cases might take quite some time. If the new app looks stuck during export and network operation seems to never finish, please do the following:
- Set the device to notlock itself, and stay awake for some hours (or all night).
- Keep it powered for throughout this time so that the sync goes through.
- After the sync was completed, you will be able to use magicplan just fine.