Floor plan extrapolation
M
Middle Bovid
Mid survey the floor plan will always extrapolation out of scale and then freeze the app.
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Susanne Reich
Hi Middle Bovid , thanks for reaching out! To help us understand the issue, could you please send us your feedback regarding the following points?
- By “mid survey”, do you mean the AR auto scan session?
- Did the app freeze happen during the scan of a room, or in-between when the floor is displayed in the minimap?
- Can you tell us the shape of the floor when the issue happens?
- Were you in good lightning conditions?
Thanks a lot! These details will help us to pinpoint the issue further.