I scan, plan disappears!
complete
D
Dutch white Lemur
I spent 10 minutes scanning a room, 3 different times, and each time it disappeared. Saw someone else posted the same exact bug. Please help!!!
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Susanne Reich
complete
We improved the app for the AR room capture in the latest app release 2024.1.0, you can download it from the App Store now. The 2D preview now highlights rooms that were not scanned successfully. If you notice any orange walls, just repeat the scan for that room.
B
Busy Bird
I have the exact same problem. Scanned a customers kitchen 4 times. Each time it erased the plan and didn’t save. Finally had to hand draw in the notes program of my iPad Pro.
Susanne Reich
in progress
We are already working on this, stay tuned! Thanks for your patience!