Export does not work
closed
R
Ripe Hare
During the preparation of the files an error message is displayed and then the loader runs indefinitely.
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Susanne Reich
Hi everyone, in this case, your app is presumably running the sync in the background, which in some cases might take quite some time. If the new app looks stuck during export and network operation seems to never finish, please do the following:
- Set the device to not lock itself, and stay awake all night.
- Keep it powered for a full night and hope that the sync goes through.
- After the sync was completed, you will be able to use magicplan just fine.
Bernd Wolfram
closed
R
Ripe Hare
Thank you but this ticket is closed. I have already indicated that the problem has been resolved by duplicating the project. The new project was able to export without problems.
I add that the tablet used was set to never go to sleep.
Rather, I think that the origin of the problem was that the first project was a complete transformation of a very old project that did not have the same parameters.
Susanne Reich
under review
Susanne Reich
Hi everyone, in this case, your app is presumably running the sync in the background, which in some cases might take quite some time. If the new app looks stuck during export and network operation seems to never finish, please do the following:
- Set the device to not lock itself, and stay awake all night.
- Keep it powered for a full night and hope that the sync goes through.
- After the sync was completed, you will be able to use magicplan just fine.