Unable to select projects
planned
R
Retail Starfish
When you are in the view of all the projects, those at the bottom can never be selected because they are hidden and the scroll does not arrive.
In addition, in the favorites tab or in the results of a search, it also does not allow you to select a project to open it.
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Finneas Reich
planned
Finneas Reich
Hi Retail Starfish, thanks for reaching out! This sounds like a bug that we fixed in the most recent app version. Could you please update the app to version 2025.24.0 in the App Store and check if the issue got resolved for you? If it isn't, please let us know here so that we can look into this. Thanks!
R
Retail Starfish
Hello Finneas Reich, I have the latest version you indicate and I still can't select the last plans at the bottom. It also doesn't respond when you click on the search results or in the favorites section. I tried to uninstall and re-download the application and nothing.
Finneas Reich
Hi Retail Starfish, this actually seems to be a different issue than the one we fixed recently. Could you please send a screen recording and your diagnostics file to support@magicplan.app ? With this information we will be able to check the underlying issue.
You can get the diagnostics file by going to the "Profile" screen and tapping on "Create & Share Diagnostics". Then you can attach the generated ZIP file to the email you'll send us. Thanks!
R
Retail Starfish
Finneas Reich it seems that in the latest update 2025.25.0 the problem with the scroll and the lower projects has been solved. However, it is still not possible to open projects from the search engine results.
Finneas Reich
Retail Starfish: Thanks for your feedback! We are looking into this, but cannot reproduce this bug so far. Could you please send a screen recording and your diagnostics file to support@magicplan.app ? With this information we will be able to check the underlying issue.
You can get the diagnostics file by going to the "Profile" screen and tapping on "Create & Share Diagnostics". Then you can attach the generated ZIP file to the email you'll send us. Thanks!