Notes on photos not staying
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Peacock blue Carp
I can make notes on my photos, but they aren’t saving or showing up in my reports.
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Susanne Reich
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This issue is caused by an underlying iOS 17 bug. We will update the app as soon as the underlying issue was resolved by Apple. The described workaround helps to save photo annotations properly.
Susanne Reich
under review
Susanne Reich
Hi Peacock blue Carp , thanks for reaching out! This bug is happening on iOS 17 only. There is a workaround that you can try: after adding a note to the photo, don't tap directly on "done". Instead, exit the markup mode first, then tap on done. The attached video shows the bug and the workaround. Let us know if that resolves the issue you're facing, thanks!
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Peacock blue Carp
Susanne Reich: workaround does the trick. thanks!
Susanne Reich
Peacock blue Carp: Great, thanks for the confirmation!