Maxime Teissier
Regional Dinosaur
It turns out the problem is related to how one of the floors in your project was originally created. Specifically, when Floor 10 was duplicated from the Ground Floor using an older version of our app, the photos were not properly copied. This caused both floors to reference the same set of photos.
Later, when your project was updated in the new magicplan, only the photo association in the 10th Floor was kept. As a result, some photos are no longer visible in the Ground Floor.
Unfortunately, there's no automated way to recover the original photo placements. However, we could try to manually retrieve some of the photos if you need them by digging in the plan.xml history.
Let us know how you'd like to proceed!
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Maxime Teissier
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Maxime Teissier
Thanks for letting us know Micheal, we will work on that shortly!
Maxime Teissier
under review
R
Regional Dinosaur
Maxime Teissier I have also noticed that any photos that are assigned at project level are not available in this view (See screenshot)
Maxime Teissier
Regional Dinosaur
Thanks for this new example, we are having a look to fix it.