Rooms overlap when Auto Scan is complete
planned
R
Regional Dinosaur
I have noticed this bug reappear with Rooms overlapping after Auto Scan is complete and an adjustment is made straight after.
I had reported this issue on older version of app this link below and it is marked as complete but it has reappear on new version of app.
"After successfully completing an auto scan some minor adjustments may need to be made from time to time or some new rooms added after the initial scan is complete. As soon as adjustment is made (like moving a room) all the rooms overlap."
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planned
Susanne Reich
Hi everyone Regional Dinosaur Secure Reindeer , the investigation into this issue is still ongoing. May I ask you to update the app to the latest version (available in the app store) and, if the issue persists, please send us the updated diagnostics ZIP file? Thanks a lot!
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in progress
This post was marked as
planned
Susanne Reich
under review
Susanne Reich
Hi Regional Dinosaur , thanks for reporting this and letting us know that this issue has reappeared. We will investigate. Please follow the status updates on this post to track the progress of the fix.
Susanne Reich
Regional Dinosaur to investigate, we'll need your diagnostics file. Please contact support@magicplan.app and share your diagnostics ZIP file with us. You can get this file by going to the "Profile" screen and tapping on "Create & Share Diagnostics". Thanks, we appreciate your help on this!
R
Regional Dinosaur
Susanne Reich that’s done now.